Chiara has been working as a user experience designer and information architect for over 20 years. She started out as a librarian and quickly moved into information architecture. She’s worked as both an “innie” as the information architect for Peoplesoft.com and as an “outie” at Argus Associates and Adaptive Path. For the last 10 years she’s been an independent consultant at 3 Cats Studio. She considers herself a UX design generalist that goes deep in IA and user research. She especially enjoys working with smaller organizations on their web strategy, helping them to know their users, and designing new systems that will help them meet their needs.