Though he wanted to write cyberpunk novels, Austin Govella helps the world’s largest organizations transform how they connect with employees and customers. Since 1998, Austin has explored marketing, knowledge management, entertainment, ecommerce, non-profits, and product development. Today, Austin leads Experience Design for Avanade’s Houston studio.
Austin wrote ‘Collaborative Product Design’, a book mostly about how monkeys buy and sell coffee, and co-authored the second edition of ‘Information Architecture: Blueprints for the web’ with Christina Wodtke, the Patti Smith of IA. Austin’s next 5-minutes of IA fame came when Lou Rosenfeld and Peter Morville included one of his user flows in the third edition of the Polar Bear book.
Austin chats on Twitter @austingovella and writes at https://agux.co.