Sessions

Citizen-Centric Information Architecture

March 24, 2019
11:15 AM – 12:00 PM

The making of a truly connected city via their State Departments, Organizations & more.

How Information Architecture may help State Government Agencies to push the envelope and deliver unforgettable, Citizen-Centric experiences? How to design a seamless journey across Departments, Bureaus and more ensuring a comprehensive Content Authoring layer that grows organically while more and more organizations join an ecosystem? What are the challenges while designing a framework that directly impact the life of 11 million constituents?

Get in touch with the journey that started 2 years ago with the State of Ohio and see what’s happening with a program that is being fueled mostly by Information Architecture. Understand the past, the present and envision the future of a truly integrated Citizen Experience.

Presenters