Sessions

Does your job work with sexy, innovative technology? Are you working on cognitive retail applications, bioinformatics, or autonomous delivery? I’m sure there are those of you who are. But in reality, many of us are working on projects where today, tomorrow and this week are what’s important, and our users have much more practical needs.

I work on public sector sites for cities, counties, and libraries. My users are from a wide range of demographics and technological abilities need to be able to complete quite a varied set of tasks.

This talk will outline examples of ways that we use artificial intelligence tools and other technology advances in “scrappy” behind-the-scenes ways to assist citizens in completing everyday tasks.