Say Cheese! From Holes to Wholes in Information Architecture
May 1, 2025
3:30 PM – 4:00 PM EST
This session will explore how the Swiss Cheese Model, a framework used to understand how accidents occur, can be applied to information architecture to create more resilient and user-centric digital systems. Inspired by its origins in aviation, where even the smallest error can have catastrophic consequences, attendees will learn about the importance of redundancy, diversity, and fail-safe mechanisms.
Marcela Gonzalez, an aeronautical engineer, will share insights into how the layered defense systems used in aerospace engineering can be applied to information architecture.