• Skip to primary navigation
  • Skip to main content

IAC: Information Architecture conference

IAC: Information Architecture conference

  • Attend
    • Convince Your Boss
    • Scholarships
    • Diversity, Equity, Inclusion and Belonging
  • Program
    • Conference Activities
    • Presenters
    • Posters
    • Workshops
  • Present
  • Sponsor
  • What is IAC
    • Meet the Team
    • IAC Advisory Board
    • Volunteer
    • Vision & Values
    • Past conferences
    • Code of Conduct
    • Privacy Policy
  • Log in
  • Contact
Home / Sessions / Closing Keynote

Closing Keynote

IAC22

Time(s)

April 23, 2022
4:30 PM to 5:30 PM ET

Location

Auditorium

Description

Dana Chisnell talks to us about connection, about bringing human centered research to drive government policies that affect millions of people in daily life, how IA and user centered design are changing how governments deliver services to real people.

About the speakers

Dana Chisnell
Dana Chisnell

Dana is a pioneer and thought leader in civic design, bringing deep experience to that space. After working with banks, insurance companies, and tech companies for decades to improve experiences for their customers and workers, Dana takes that knowledge to public services. She has applied this work in dozens of states, with counties, and in the U.S. federal government. In 2019, Dana was named one of the world’s most influential people in digital government by Apolitical. She’s a Fellow at the Belfer Center Technology and Public Purpose program, co-founder and former co-director at the Center for Civic Design, and now policy designer for the United States Digital Service.

Registration is closed.

Can't make IAC? Tickets for Talks on Demand tickets coming in May.
Log in to IAC

The information architecture conference ©2022

Privacy Policy ⋅ Code of Conduct