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IAC: Information Architecture conference

IAC: Information Architecture conference

  • IAC23 New Orleans
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Home / People / Joshua DeLung

Joshua DeLung


Past roles: speaker

Twitter: @joshuadelung

Josh DeLung, MA, UXC, has 17 years of strategic communication experience with a focus on building and managing teams that engage users via digital methods to improve their experiences. He leads ICF Next’s Strategy & Quality Team in the Experience Practice, which includes experts in fields such as customer and user experience, information architecture, content strategy, web analytics, and business analysis. He serves as a content and product strategist on multiple commercial and digital government projects.

Josh’s specialty is bringing together experience, marketing, technical, and creative teams to deliver award-winning digital products. During his career, Josh has managed multidisciplinary teams serving several Fortune 500 clients and every Cabinet-level government agency. Prior to ICF Next, Josh built and led the team responsible for creating and managing EnergyEmpowers.gov (now part of the Energy.gov blog), a collaboration of the U.S. Department of Energy and the Office of the Vice President of the United States, and a key project of the Recovery Act. Then, with ENC Strategy, Josh directed the client services department and served as the senior digital marketing strategist. He also served six years in the U.S. Army and has a master’s degree from Virginia Tech. Josh resides in Potomac Falls, Va., just outside Washington, D.C.

Conference presentations

  • How to Start a Voice of the Customer Program (And Why You Should) (2019)

Sponsor IAC

We’re looking for organizations who share our commitment to building and sustaining programs that drive a more inclusive industry. Learn more on the Sponsor IAC23 page or contact us directly at info@theiaconference.com for more information.

Thanks to this year’s sponsors!

Logo for sponsor Optimal Workshop
Platinum sponsor
Optimal Workshop
Logo for sponsor Factor Firm
Gold sponsor
Factor Firm
Logo for sponsor Last Call Media
Silver sponsor
Last Call Media
Logo for sponsor Design for Context
Scholarship sponsor
Design for Context

Logo for sponsor A Book Apart
In-Kind sponsor
A Book Apart
Logo for sponsor Balsamiq
In-Kind sponsor
Balsamiq
Logo for sponsor MURAL
In-Kind sponsor
MURAL
Logo for sponsor Rosenfeld Media
In-Kind sponsor
Rosenfeld Media
Logo for sponsor UX Camp DC
Community sponsor
UX Camp DC
Logo for sponsor World IA Day
Community sponsor
World IA Day

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