Henken Bean is a Senior UX Designer at Comcast in Philadelphia, PA. Henken is currently working in a broad range of areas involving user experience design, service design, usability, information architecture, and product strategy. She has designed experiences for platforms and services across the web, TV, and mobile devices: from concept development to iterative design, development, and QA cycles. She believes great design comes from great communication: first and foremost with customers, but also within internal teams. She creates and evangelizes common sense enhancements to everyday experiences.