Colleen Jones is the founder and principal of Content Science, a results-driven content strategy consultancy. She is a pioneer in the fields of content strategy and user experience, having guided strategic initiatives for large global brands such as The Home Depot, Phillips, and InterContinental Hotels Group.
Jones has a wealth of experience, holding past leadership positions at threebrick, which she co-founded; Spunlogic (now Engauge Digital); the Centers for Disease Control & Prevention (CDC); and Cingular Wireless (now AT&T). She has a B.A. in English and technical writing and an M.A. in technical communication from James Madison University. Jones is currently Chair of CHI*Atlanta and a notable author on content strategy and user experience.