2019 Pre-Conference Workshop
Topic(s): design, process, and ux
Historically, design practices have focused on process, methods, and craft. But this limits design’s potential—design leaders can provide more value to their organizations by implementing robust DesignOps. In Design Operations Essentials, Dave Malouf will introduce participants to the three lenses of DesignOps, and how each one helps an organization increase the value it gets from its design practice. Participants will learn frameworks from strategic thinking and service design so they can start developing their own operational models for their design practices.
Who this is for
If you are in the early stages of implementing design operations practice in your organizations, this workshop will teach you both a broad and flexible definition of design operations as well as tangible activities for how to start.
What you’ll learn
- How to create a plan and execute DesignOps for managing teams—from recruitment through promotion and even off-boarding
- How to develop assessment criteria to evaluate and select current software for supporting design operations
- How to develop methods for optimizing workflows
- How to integrate DesignOps roles and responsibilities into the wider design organization
About the speaker(s)
Dave Malouf is a 25-year veteran UX professional. His career has mostly been focused on enterprise contexts with complex integrations of products and services. Currently, Dave is a consultant helping org with their DesignOps, doing service design, leadership coaching and general design education.