Empathy-Driven IA for AI-Enhanced User Experiences
Join me as I unravel the secrets of information architecture and how it can turn data into a community’s best friend! In this session, I’ll share my work on a class project with the Arizona Water Chatbot project, demonstrating how to transform essential information into user-centered insights. I’ll also showcase evaluations for various AI chatbots, case studies and explore how empathy-driven design can boost user experiences. Expect a lot of insights, ethical musings, and a dash of humor as we explore how to design AI interactions that don’t just inform but truly connect.
