If the last year has taught us anything, it’s that the way we think about, well… everything has to change, including the way we think about work and leadership.
In this session, we will explore the differences between remote and in-person leadership, challenges and opportunities created by physical distance, and how to prevent it from also becoming emotional and intellectual distance.
We start from a set of questions we’ve asked ourselves both in the past and more recently:
- How do you create and maintain connection and trust when you cannot look someone in the eye or walk by their desk?
- How do you oversee work, advice, mentor and help people grow at a distance?
- How does a team that can’t get together, stay together?
- What kind of additional or different support does your team (and you) need?
- And more…
About the speakers
An incorrigible nomad, Alberta has lived and worked in Italy and California and is now based in London, UK.
As Transformation Design Director, specializing in service design and systems thinking, she focuses on the creation and delivery of future-friendly services and outcomes that are rooted in systemic understanding and deliver value to both business and customers. She is driven by the opportunity to make a real impact, by looking after the big picture as well as paying attention to the very small things that, she says, ‘matter a lot’.
Unafraid of challenging conventions, Alberta puts people at the heart of her design process and contends that you should always under promise and then over deliver. In her natural habitat, she’s sitting on the floor surrounded by bits of paper and post-its or standing in front of a whiteboard with a handful of markers.
Prior to Lloyds Banking Group, Alberta was experience design director at digital agencies in London and at UCLA in California. She has a long track record of leading strategic projects for global brands, including Oracle, Sun Microsystems, Center for Disease Control and Prevention, UCLA, HSBC, Deutsche Bank, RBS, BUPA, The Co-operative Group, EDF, Nuffield Health and T.Rowe Price.
When she’s looking to escape the world of design, Alberta plays ice hockey, lifts weights and tries to keep up with the crazy life of her teenage daughters.
Martina helps organisations become more customer-centric and works with them in developing their culture, teams and practices to innovate, collaborate and deliver outstanding experiences.
Over twenty years, Martina has supported a wide variety of industry-leading enterprise and startup clients in their transformation journey and to launch new products. She has led product innovation capabilities and built thriving cross-disciplinary teams for world-class consultancies (Pivotal, Flow, Method), tech leaders (Amazon, Yahoo!) and startups/scaleups (Play.com, Travelmatch). She founded Northshore to bring that expertise directly to her clients.
She co-authored Communicating the UX Vision to help teams communicate and collaborate better, coaches start-ups and leaders, and teaches user-centered design at the University of the Arts London.