Whether you are building a team, managing experience practitioners or navigating career changers, managing a team of creative and analytical IA practitioners can be challenging. The welcome change towards diverse and inclusive hiring practices can add even more challenges.
Learn how an experienced manager navigated through painful challenges and wonderful successes while managing large and small design departments in organizations with employees around the world.
About the speakers
Carol Smith has an 18-year career in IA/UX, and has managed teams of creatives including: IA’s, UX researchers, interaction designers, and visual designers for 10 years. She’s collaborated on complex problems and worked across industries and platforms. Carol holds an MS in Human-Computer Interaction from DePaul University, enjoys volunteering with UX organizations, and currently works on the self-driving car experience.