IAC23 Workshops

This workshop provides a framework to address scale in enterprise information environments, so you can create information architectures that are more coherent across systems and platforms, more resilient to organizational evolution, and more sustainable and useful over time as the organization changes. Workshop activities focus on practical, real-world examples with common enterprise systems like SharePoint, ServiceNow, Workday, SAP, OneDrive, Box, Slack, Teams, and low-code application environments like Appian and Power…

No longer accepting registrationsas of March 5, 20230 Come learn how to define and apply Archetypes, a new method for modeling users that supports the design of resilient information structures by focusing people’s intent and the jobs they want to do. A resilient structure is one that understands and accommodates the forces present in its environment. In the digital environment there are many forces at play–business needs, market trends, implementation…

This immersive workshop provides practical tactics for designing, building, maintaining, and governing taxonomies and ontologies. Based on hard-won lessons learned from work with everything from large fortune-50 enterprises to small ecommerce sites. The workshop provides: Taxonomy/Ontology basics: a foundation to start creating a consistent vocabulary within your organization. We also call out the unique needs of building a taxonomy to serve the needs of large enterprises. A framework for shifting…

Use design for good—create consentful tech for people, mitigate hate & bring ethics to the forefront. This workshop will give you the questions to ask & the tactics for creating new ways to engage with your users/customers without creating harm.

Information architecture and UX are practiced as forms of design—the design of products, systems, and desired futures to satisfy human needs and values. In practice, we use models of “”the design process” that are over 20 years old, if not a half century old. Our field is rapidly changing, and we know that the Double Diamond doesn’t tell the full story of how we work. Are existing models of the…

As Information Architects, we get called into projects to structure, organize, and optimize complex information systems to meet business and user goals. All too often, however, these systems are plagued by unwritten assumptions and tacit rules. Domain Modeling is an activity designed to uncover and create a shared vision of the conceptual information space—the “”Domain”—in which an organization and its users operate. This full day, hands-on workshop will situate domain…

Extended Reality (VR, AR, MR, collectively XR) promises to change, or possibly replace, the world around us, immersing us in a different “”here and now”, be it a company-controlled Metaverse, a remote location on Earth, a fictional world, or a different, augmented version of our home or of familiar places such as our workplace or our favorite supermarket. But XR “elsewheres” are unique blends of digital and physical that introduce…

No longer accepting registrations as of March 5, 2023 We all face difficult conversations at work – with our bosses, with clients, with stakeholders, and with colleagues. Often these can feel frustrating or deflating. ‘We don’t think your team has a strategic role.’‘I don’t want to work with your team.’‘Thanks but I’m going to do it my own way.’‘We don’t have time to try something new.’‘We’ve got more important priorities…

No longer accepting registrationsas of March 13, 2023 Diagrams have been helping people for thousands of years across industries, fields and cultures. It seems like diagrams are everywhere if you are paying attention. But when were we taught to diagram? And were we ever taught how to know if a diagram is any good? For too many people, the answers are never and no. In this half-day workshop you will…

No longer accepting registrations. We are only offering the Wednesday afternoon workshopas of March 5, 2023 Join Dan Klyn for one or both of these half-day workshops, which are designed to equip participants with the BASIC framework for looking at the architectures of complex systems.   Attendees will get out of the conference hotel and into the streets of downtown New Orleans in a facilitated exploration of the myriad ways that…