IAC20 Conference Sessions

In these uncertain times, it often seems like things just don’t make sense. In all areas of our lives we struggle with an abundance of information poorly arranged at best, and intentionally deceptive at worst. Information Architecture has a unique professional perspective that many of us recognize as important, but too often we are situating IA being a solution to this chaos because it, and we, can access the Truth.…

What does time feel like? A sense of duration? Speed? These factor in. But, to get to the heart of how our experience of time relates to design, we need to look at cadence. What the cadence of time feels like depends on the scale at which we are acting. Let’s call these cadence layers. When actors perform domain tasks with our designs, they are acting at one cadence layer…

The talk is in 11 parts. It uses history to frame why Normal is a problem and then examples from current practice to discuss possible futures. 1) Accessibility Introduction with personal experience of working in research and design for accessible digital and physical products. 2) Inclusion and Diversity Setting up the problem space by noting the failure to deepen inclusion and diversity in organisations and products. 3) Normality Reframing the…

In a 20-minute talk at IAC in 2019, Clair shared research on using neutral language in digital spaces to make them more welcoming to all audiences. Since then, they have done further research that expands on this idea and provides more nuance around the contexts and spaces where this is, and isn’t, the preference or need. Join them as they explore this topic further and share their updated learnings. Key…

As technologists, one of the hardest things to remember is that we’re not our users and our assumptions can easily extend into our work. If we aren’t careful, we can easily end up designing products based on our assumptions and biases rather than insights from the actual audience. If we want to build better products, we need to include our target audience in the creation process and listen to their…