March 21, 2019
1:30 PM to 5:30 PM CT
The Art of Conversation – Architecting Invisible Structures
Voice interaction is a natural playground for UX practitioners and Information Architects. After all, we’re dealing with pure information in a transactional, contextual medium. But how do we research, prototype, architect and design an experience that happens within an invisible structure or environment? And what can we learn from VUI design as we create IA across any digital channel? In this workshop, you will: Learn to develop ideas for voice…
March 21, 2019
1:30 PM to 5:30 PM CT
The Delicate Art of Facilitation
Good facilitation skills are essential for many IA tasks and projects. The ability to successfully guide internal colleagues as well as external groups to shared, valuable outcomes serves a wide range of project needs – achieving stakeholder and team consensus, creating a clear vision for IA strategy, refining a taxonomy, to name just a few. Careful and detailed planning will define the goals for the session, identify the right participants…
March 28, 2019
CT
Understanding Context: A Radically Human-Centered Way to Design Anything
Increasingly, our work is about more than just one app or website; we’re challenged with tackling whole ecologies of digital, physical, and blended interactions. Meanwhile, technology is making it harder every day to achieve coherence and clarity from touchpoint to touchpoint. It turns out, the best way to design for everything everywhere is to start with the fundamentals: how do humans really perceive and take action in their environment? The…