All times posted are in Central Time CT, UTC-5
March 30, 2023
7:30 AM to 8:30 AM CT
Social EventIAC23 Walk/Run
IAC Walk led by Alesha Arp & IAC Run led by Rebecca Harper The running route is a total of 3 miles/5 kilometers. The walking route is a total of 2 miles/3.2 kilometers.
9:00 AM to 9:30 AM CT
PlenaryLocation
A / La Salle A9:30 AM to 10:30 AM CT
KeynoteLocation
A / La Salle A2023 Opening Keynote: Farai Madzima
Farai will talk about how you and your manager can use your One-on-One meetings (1:1s) to manage change and unlock meaningful career progress.
11:00 AM to 12:00 PM CT
45 minute talkLocation
A / La Salle AAn Introduction to Knowledge Graphs
There is a growing interest in knowledge graphs to organize information and make it findable in organizations with large amounts of data and content. Unlike other data technologies, a knowledge graph has a structure that is typically based on a taxonomy and ontology, and thus should involve information architects. Knowledge graphs also have more benefits than information findability, including discovery, analysis, and recommendation. Knowledge graphs bring together content and data.An…
11:00 AM to 12:00 PM CT
45 minute talkLocation
B / TremeConnected Experiences: Scoring Big Wins with Bite-Sized IA
Experience debt never sleeps. As our digital ecosystems grow ever more complex, the ensuing content sprawl pays IAs no favors. And yet, data-driven designs—from notifications to recommendations—can start small, and even stay small, while delivering powerful results. This talk will highlight: A personalization model showing the base parameters (ingredients) required of every automated or personalized interaction (recipe) The zone-targeting method of isolating small "precincts” of your digital experience's surface area…
11:00 AM to 12:00 PM CT
45 minute talkLocation
C / Pelican I/IIHow to design an epiphany engine
Information is not a thing. It's a resource. Information is somewhat useful when we consume it. That's reading a book, scanning social media, or listening to a podcast. But information is vastly more useful when we break it down, mix it together, and transform it into something else. That's how patterns are revealed. That's how problems get solved. That's how understanding develops. It's also how we generate insights—that revelatory moment…
12:00 PM to 1:00 PM CT
Networking1:00 PM to 1:30 PM CT
20 minute talkLocation
A / La Salle ARhythm & Flow: Back in NOLA 11 Years Later
You experience interactive rhythm whenever you scroll a social network feed, play an online game, or compose a PowerPoint slide. Eleven years have passed since Rhythm and Flow was last discussed at this conference in New Orleans. It's time to revisit the topic, evaluate how far we've come, and update the findings and recommendations. Hint: not all of it has been healthy. Where are we today, and how can we…
1:00 PM to 1:30 PM CT
20 minute talkLocation
B / TremeStructuring System Data into Useful Information
Enterprise software systems create and store massive amounts of data created by the processes carried out within them. But, that data isn't automatically useful information for assessing those processes. System data represents the translation of the reality of the processes as understood and enacted by people into the structure of the system. What data is captured and how it's structured represents what happened in the system, but the relationship of…
1:00 PM to 1:30 PM CT
20 minute talkLocation
C / Pelican I/IIPro Tips for Resilient & Successful UX/CS Collaboration
We gain resilience from each other! In just 20 minutes, you'll learn how to facilitate strong collaboration between CS and UX leaders on your teams. Goodwin brings over 15 years of experience in UX and is passionate about CS as a critical part of the UX practice. By learning each other's "side of the story”, UX and CS can see how they're really both sides of the same coin and…
1:45 PM to 2:45 PM CT
45 minute talkLocation
A / La Salle AMoving information across boundaries; using Information Theory in Information Architecture
It takes effort to cross boundaries The primary goal of Information Architecture is moving information across boundaries: From one place to another, from one person to another. Boundaries can be created by distance, culture, language or experience. Systems, workflows, organizations, or interfaces also present boundaries, each with its own set of challenges that need to be addressed. Understanding the information, senders, receivers, and technology allows IAs to mitigate the friction…
1:45 PM to 2:45 PM CT
45 minute talkLocation
B / TremeA geography of time
Around the world not everyone views time in the same way, and its perception has a striking impact on how cultures have developed and how they act both in business and in the personal sphere. Time and its understanding affect more than how we schedule or how we structure our days, and they are one of the many dimensions we should be aware of when we are working among other…
1:45 PM to 2:45 PM CT
45 minute talkLocation
C / Pelican I/II(I’M)possible: How understanding adversity helps to build more effective products
Being “the first” to do something can come with a lot of reward. It’s the classic superhero tale that proves the “impossible” possible. At the same time, it’s not always happily ever after. What happens after you’ve reached your goal or after you’ve slayed the dragons of adversity and won the war? This inspirational session provides a non traditional approach to product design. Looking through the lens of adversity through…
3:00 PM to 4:00 PM CT
45 minute talkLocation
A / La Salle A[A]ffective IA: discovering and designing for emotional sense-making
Emotion has always played a role in how humans make sense of the world, yet taxonomies, categorization and information architecture practice tend to privilege logic over affect. While UX methods like card sorting and tree testing don't necessarily dictate to users what criteria they must use to create categories and arrange content (especially if its open or hybrid card sorting), these methods are still generally considered quantitative and encourage users…
3:00 PM to 4:00 PM CT
45 minute talkLocation
B / TremeCreating Understanding with Plain Language
Using clear language is an ethical imperative in today's world. Learn why, and see how you can ensure your communications are clear by following the eight guidelines for writing with plain language.
3:00 PM to 4:00 PM CT
45 minute talkLocation
C / Pelican I/IIHow to harness change: the architecture of governance
Governance can help people to manage change. It allows us to both respond to changes in our environment and to direct changes in the behaviors of our organization. This session will explore the architectural elements of governance and identify the dynamics of how people interact with various parameters. We'll explore the inter-relationships between various nodes: actors, groups, roles, rules, incentives, access, availability, and permissions. The talk will draw on the…
4:30 PM to 5:30 PM CT
45 minute talkLocation
A / La Salle ABuilding cohesion and consistency through design principles
Design Principles are guiding values that help members of any organization ask constructive questions and make decisions that pull the organization in a unified direction. Hear how we made ours, and let us help you start yours!
4:30 PM to 5:30 PM CT
45 minute talkLocation
B / TremeGreat Scott!! How to perform fast and effective concept testing.
After an ideation workshop it can be hard to know what to do next. This session will take you through a concept testing framework that is fast and focuses on the right things to help your team prioritize and iterate.
4:30 PM to 5:30 PM CT
45 minute talkLocation
C / Pelican I/IIFacilitating inclusive workshops in a hybrid world
We no longer need to be in-person to have great workshops. Over the past few years, we learned how to navigate remote workshops. While in-person and remote workshops had level playing fields in their own right, we're faced with a new challenge. Many teams are hybrid, and hybrid workshops don't always create a level playing field for participants But that doesn't have to be the case! In this talk, you'll…
6:00 PM to 8:00 PM CT
Social EventLocation
La Salle B&CIAC23 Poster Night
Poster Night is one of the highlights of the IA conference experience. Browse the exhibits and chat with poster creators in a happy hour-like atmosphere, following the Thursday afternoon sessions. Whether you’re a first-time presenter or an experienced practitioner, Poster Night is a fun and rewarding way to get to know the community, and learn about a variety of IA-related topics, all in a relaxed and engaging setting. IAC23 poster…