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IAC: Information Architecture conference

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Home / IAC23 New Orleans / IAC23 Program / Thursday, March 30, 2023

Thursday, March 30, 2023

All times posted are in Central Time CT, UTC-5

  • Workshops
    1. 28 Tue
    2. 29 Wed
  • Main Program
    1. 30 Thu
    2. 31 Fri
    3. 01 Sat

March 30, 2023

9:00 AM to 9:30 AM CT

Plenary

Location

Room A

Opening Plenary

Headshot of Carol Smith, a middle-aged, curly haired white woman, wearing glasses and a wry smile.
Carol J. Smith
Headshot of Jeff Pass, a middle-aged, bald, bearded white male wearing glasses, a shirt, jacket and pocket square, with a squinting smile.
Jeffrey Ryan Pass
Headshot of Bill Guo, a young Asian man with straight hair, wearing glasses and dark shirt, with a gentle smile.
Bill Guo

9:30 AM to 10:30 AM CT

Keynote

Location

Room A

2023 Opening Keynote: Farai Madzima

Farai will talk about how you and your manager can use your One-on-One meetings (1:1s) to manage change and unlock meaningful career progress.

Farai Madzima

11:00 AM to 12:00 PM CT

45 minute talk

Location

Room A

An Introduction to Knowledge Graphs

There is a growing interest in knowledge graphs to organize information and make it findable in organizations with large amounts of data and content. Unlike other data technologies, a knowledge graph has a structure that is typically based on a taxonomy and ontology, and thus should involve information architects. Knowledge graphs also have more benefits than information findability, including discovery, analysis, and recommendation. Knowledge graphs bring together content and data.An…

Heather Hedden
Heather Hedden

11:00 AM to 12:00 PM CT

45 minute talk

Location

Room B

Connected Experiences: Scoring Big Wins with Bite-Sized IA

Experience debt never sleeps. As our digital ecosystems grow ever more complex, the ensuing content sprawl pays IAs no favors. And yet, data-driven designs—from notifications to recommendations—can start small, and even stay small, while delivering powerful results. This talk will highlight: A personalization model showing the base parameters (ingredients) required of every automated or personalized interaction (recipe)The zone-targeting method of isolating small "precincts” of your digital experience's surface area to…

Colin Eagan
Colin Eagan
Jeffrey MacIntyre
Jeffrey MacIntyre

11:00 AM to 12:00 PM CT

45 minute talk

Location

Room C

How to design an epiphany engine

Information is not a thing. It's a resource. Information is somewhat useful when we consume it. That's reading a book, scanning social media, or listening to a podcast. But information is vastly more useful when we break it down, mix it together, and transform it into something else. That's how patterns are revealed. That's how problems get solved. That's how understanding develops. It's also how we generate insights—that revelatory moment…

Karl Fast
Karl Fast

12:00 PM to 1:00 PM CT

Networking

Lunch

1:00 PM to 1:30 PM CT

20 minute talk

Location

Room C

Pro Tips for Resilient & Successful UX/CS Collaboration

We gain resilience from each other! In just 20 minutes, you'll learn how to facilitate strong collaboration between CS and UX leaders on your teams. Goodwin brings over 15 years of experience in UX and is passionate about CS as a critical part of the UX practice. By learning each other's "side of the story”, UX and CS can see how they're really both sides of the same coin and…

Christina Goodwin
Christina Goodwin

1:00 PM to 1:30 PM CT

20 minute talk

Location

Room A

Rhythm & Flow: Back in NOLA 11 Years Later

You experience interactive rhythm whenever you scroll a social network feed, play an online game, or compose a PowerPoint slide. Eleven years have passed since Rhythm and Flow was last discussed at this conference in New Orleans. It's time to revisit the topic, evaluate how far we've come, and update the findings and recommendations. Hint: not all of it has been healthy. Where are we today, and how can we…

Peter Stahl
Peter Stahl

1:00 PM to 1:30 PM CT

20 minute talk

Location

Room B

Structuring System Data into Useful Information

Enterprise software systems create and store massive amounts of data created by the processes carried out within them. But, that data isn't automatically useful information for assessing those processes. System data represents the translation of the reality of the processes as understood and enacted by people into the structure of the system. What data is captured and how it's structured represents what happened in the system, but the relationship of…

Kat King

1:45 PM to 2:45 PM CT

45 minute talk

Location

Room C

(I’M)possible: How understanding adversity helps to build more effective products

Being “the first” to do something can come with a lot of reward. It’s the classic superhero tale that proves the “impossible” possible. At the same time, it’s not always happily ever after. What happens after you’ve reached your goal or after you’ve slayed the dragons of adversity and won the war? This inspirational session provides a non traditional approach to product design. Looking through the lens of adversity through…

Morgan C. Ramsey
Morgan C. Ramsey

1:45 PM to 2:45 PM CT

45 minute talk

Location

Room B

A geography of time

Around the world not everyone views time in the same way, and its perception has a striking impact on how cultures have developed and how they act both in business and in the personal sphere. Time and its understanding affect more than how we schedule or how we structure our days, and they are one of the many dimensions we should be aware of when we are working among other…

alberta soranzo

1:45 PM to 2:45 PM CT

45 minute talk

Location

Room A

Moving information across boundaries; using Information Theory in Information Architecture

It takes effort to cross boundaries The primary goal of Information Architecture is moving information across boundaries: From one place to another, from one person to another. Boundaries can be created by distance, culture, language or experience. Systems, workflows, organizations, or interfaces also present boundaries, each with its own set of challenges that need to be addressed. Understanding the information, senders, receivers, and technology allows IAs to mitigate the friction…

Gary Carlson

3:00 PM to 4:00 PM CT

45 minute talk

Location

Room B

Creating Understanding with Plain Language

Using clear language is an ethical imperative in today's world. Learn why, and see how you can ensure your communications are clear by following the eight guidelines for writing with plain language.

Emily Ritter
Emily Ritter

3:00 PM to 4:00 PM CT

45 minute talk

Location

Room C

How to harness change: the architecture of governance

Governance can help people to manage change. It allows us to both respond to changes in our environment and to direct changes in the behaviors of our organization. This session will explore the architectural elements of governance and identify the dynamics of how people interact with various parameters. We'll explore the inter-relationships between various nodes: actors, groups, roles, rules, incentives, access, availability, and permissions. The talk will draw on the…

Michael Andrews

3:00 PM to 4:00 PM CT

45 minute talk

Location

Room A

[A]ffective IA: discovering and designing for emotional sense-making

Emotion has always played a role in how humans make sense of the world, yet taxonomies, categorization and information architecture practice tend to privilege logic over affect. While UX methods like card sorting and tree testing don't necessarily dictate to users what criteria they must use to create categories and arrange content (especially if its open or hybrid card sorting), these methods are still generally considered quantitative and encourage users…

Ashley Brewer, woman of European descent, pink fringe brown hair, smiling
Ashley Brewer

4:30 PM to 5:30 PM CT

45 minute talk

Location

Room A

Building cohesion and consistency through design principles

Design Principles are guiding values that help members of any organization ask constructive questions and make decisions that pull the organization in a unified direction. Hear how we made ours, and let us help you start yours!

Amber Lautigar Reichert
Amber Lautigar Reichert

4:30 PM to 5:30 PM CT

45 minute talk

Location

Room C

Facilitating inclusive workshops in a hybrid world

We no longer need to be in-person to have great workshops. Over the past few years, we learned how to navigate remote workshops. While in-person and remote workshops had level playing fields in their own right, we're faced with a new challenge. Many teams are hybrid, and hybrid workshops don't always create a level playing field for participants But that doesn't have to be the case! In this talk, you'll…

Mary Fran Thompson
Mary Fran Thompson
Michelle Chin
Michelle Chin

4:30 PM to 5:30 PM CT

45 minute talk

Location

Room B

Great Scott!! How to perform fast and effective concept testing.

After an ideation workshop it can be hard to know what to do next. This session will take you through a concept testing framework that is fast and focuses on the right things to help your team prioritize and iterate.

Mike Ryan
Mike Ryan

Sponsor IAC

We’re looking for organizations who share our commitment to building and sustaining programs that drive a more inclusive industry. Learn more on the Sponsor IAC23 page or contact us directly at info@theiaconference.com for more information.

Thanks to this year’s sponsors!

Logo for sponsor Optimal Workshop
Platinum sponsor
Optimal Workshop
Logo for sponsor Factor Firm
Gold sponsor
Factor Firm
Logo for sponsor Last Call Media
Silver sponsor
Last Call Media
Logo for sponsor Design for Context
Scholarship sponsor
Design for Context

Logo for sponsor A Book Apart
In-Kind sponsor
A Book Apart
Logo for sponsor Balsamiq
In-Kind sponsor
Balsamiq
Logo for sponsor MURAL
In-Kind sponsor
MURAL
Logo for sponsor Rosenfeld Media
In-Kind sponsor
Rosenfeld Media
Logo for sponsor UX Camp DC
Community sponsor
UX Camp DC
Logo for sponsor World IA Day
Community sponsor
World IA Day

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