We’re proud to introduce the main program for IAC21. These talks each embody our theme of Emergence in different ways, from offering new perspectives on our audiences, our processes, and our contributions to the world, to unearthing dark patterns and unintended consequences. And all share a positive, optimistic outlook on how the IA community, with its passion for understanding and infinite curiosity, can emerge from the current moment smarter, stronger, and more determined than ever to do good work.
What’s next in Design after 20 years? Learn to be Certain, Grown and a Model for the coming generations in this talk with Mags Hanley.
As more organizations rely on their digital services, information architects will be asked to take on more prominent roles in enhancing the CX for all audiences. Join Arpy Dragffy for Creating an information architecture for a complex range of user groups
What does the landscape of online hate look like and how do you visualize it? Join Erin Malone as she talks about her project with ADL’s Center for Technology and Society to map the ecosystems of hate in digital social spaces.
Cynicism is easy—and it undermines user confidence, marketing, and trust. Join Margot Bloomstein to learn how IAs, designers, and writers can empower users, renew their trust, and maybe even save society itself.
Using an Learning Management Sys as a knowledge base, a PM board, and an on-boarding…what? Get playful and be an experimenter! Check out Savannah Li’s journey at the University of Toronto, practicing IA from a user-centered lens.
AI systems’ internal logic can be hard to interpret. Carol Smith and Duane Degler will articulate the vital role that #IA plays in addressing the interactive, collaborative relationship between humans and AI, empowering people, fostering understanding.
As COVID-19 gripped the world, instructions in public health orders were not Google-searchable. Anita Cheng will recount how IA helped save tens of thousands of lives in San Francisco, by bringing clarity and trust into the equation.
Come learn how to create designs that work for a multi-generational workplace. ‘Cause let’s face it – we’re all aging, but as the old saying goes, it sure beats the alternative.
Japanese Wikipedia is increasingly contributing to historical revisionism. How did that happen? Join Yumiko Sato in her talk about misinformation and cultural bias.
What happens when IA doesn’t support seamless multiple channel delivery? Catch Amber Swope and Edwina Lui’s talk, “One is Not Enough: The Case for Separating Management and Delivery Information Architecture”
Shedding Light on Dark Patterns: A Case Study on Digital Harms | Learn about the relationship we have with digital technologies and how to evaluate them for dark patterns with Noreen Whysel
In the Art and Science of Asking Questions, Dan Brown turns a critical eye to the most important tool in our toolbox: the question — how we ask, what we ask, and why we ask.
You get the conversation you design for. This session with David Dylan Thomas will help you design a better one.
Language and word choice affect everyone. Why don’t we spend more time thinking about how others will be affected by the words we use? Sam Raddatz and Clair Rock work to break down complex words to make content more usable for any audience.
Clifton Simmons helps you stick to your commitment iterate social change. See how UXers have a unique way to do good.