We’re proud to introduce the main program for IAC21. These talks each embody our theme of Emergence in different ways, from offering new perspectives on our audiences, our processes, and our contributions to the world, to unearthing dark patterns and unintended consequences. And all share a positive, optimistic outlook on how the IA community, with its passion for understanding and infinite curiosity, can emerge from the current moment smarter, stronger, and more determined than ever to do good work.
April 28th, 2021
In the Art and Science of Asking Questions, Dan Brown turns a critical eye to the most important tool in our toolbox: the question — how we ask, what we ask, and why we ask.
Language and word choice affect everyone. Why don’t we spend more time thinking about how others will be affected by the words we use? Sam Raddatz and Clair Rock work to break down complex words to make content more usable for any audience.
Using an Learning Management Sys as a knowledge base, a PM board, and an on-boarding…what? Get playful and be an experimenter! Check out Savannah Li’s journey at the University of Toronto, practicing IA from a user-centered lens.
Learn about the relationship we have with digital technologies and how to evaluate them for dark patterns with Noreen Whysel
The world of work has changed, has the way you lead changed with it? Come learn with alberta and Martina the why, how and what of effective leadership of teams you can’t meet.
April 29th, 2021
Come learn how to create designs that work for a multi-generational workplace. ‘Cause let’s face it – we’re all aging, but as the old saying goes, it sure beats the alternative.
You get the conversation you design for. This session with David Dylan Thomas will help you design a better one.
Cynicism is easy—and it undermines user confidence, marketing, and trust. Join Margot Bloomstein to learn how IAs, designers, and writers can empower users, renew their trust, and maybe even save society itself.
What does the landscape of online hate look like and how do you visualize it? Join Erin Malone as she talks about her project with ADL’s Center for Technology and Society to map the ecosystems of hate in digital social spaces.
The Japanese Wikipedia is the most visited language in Wikipedia after the English Wikipedia. Increasingly, it’s contributing to the rise of historical revisionism in the country. On the pages of particularly sensitive historical topics, Japanese Wikipedia tends to exclude important information inconvenient to the Japanese public and/or include inaccurate and biased information. In recent years content from Wikipedia has been used as a source in historical revisionist books, such as “History of Japan,” a best selling book by Naoki Hyakuta, a nationalist writer known for denying Japanese war crimes during WWII.
As COVID-19 gripped the world, instructions in public health orders were not Google-searchable. Anita Cheng will recount how IA helped save tens of thousands of lives in San Francisco, by bringing clarity and trust into the equation.
How can we organize spatial data to visualize and predict the future in 3D and Augmented Reality? Join Jordan Higgins to explore the future of immersive experience design.
April 30th, 2021
AI systems’ internal logic can be hard to interpret. Carol Smith and Duane Degler will articulate the vital role that #IA plays in addressing the interactive, collaborative relationship between humans and AI, empowering people, fostering understanding.
What happens when IA doesn’t support seamless multiple channel delivery? Catch Amber Swope and Edwina Lui’s talk, “One is Not Enough: The Case for Separating Management and Delivery Information Architecture”
- Wicked Questions (Jorge, Lou, and Peter interrogate each other about information architecture and the meaning of life for 30 mins in front of a live Zoom audience)
- Run, Bike, Pogo (You spend 30 mins exercising however you damn well please)
- Polar Bear Plunge (Sweaty people ask polar bears questions for 30 mins via Zoom; there is no guarantee that any or all authors will jump into a frigid body of water)
As more organizations rely on their digital services, information architects will be asked to take on more prominent roles in enhancing the CX for all audiences. Join Arpy Dragffy for Creating an information architecture for a complex range of user groups
Clifton Simmons helps you stick to your commitment iterate social change. See how UXers have a unique way to do good.
What’s next in Design after 20 years? Learn to be Certain, Grown and a Model for the coming generations in this talk with Mags Hanley.