2020 Main Conference Talk
How can we communicate and coordinate around our models—keeping them updated based on the latest information—when everyone in the organization is scrambling to avoid feeling discomfort and uncertainty. Mindfulness, gentleness, and patience are the tools we can integrate into our IA decision-making systems to support the relaxed yet focused attention we need for coordinating with each other around models to create conscious organizations.
Key takeaways from the session:
The concept that organizational modeling is akin to how humans coordinate around a model of reality. That the same practices of mindfulness & compassion which can help individuals work with their minds to better perceive and respond to reality can be used in organizations to help people hold models loosely and appropriately so they stay malleable and responsive to ongoing updates.
About the speaker(s)
Dan enjoys identifying and solving complex information problems and believes organizations can establish a long-term competitive advantage by coordinating around the creation, maintenance, and use of shared models. He has an MSI in HCI from the University of Michigan’s School of Information, where he has also taught a systems and services evaluation course. Dan currently practices IA at The Understanding Group.