ORLANDO, FLORIDA, USA
March 21-25, 2019
Gateways: Legacy With Purpose
Life is a series of gateways. Sometimes we pass through them without noticing. Other times, we pass through them deliberately. The purpose of every gateway we choose will determine what path will we follow towards the legacy we’ll be leaving to future generations. What will we do? How will we get there? Why is it important? It’s not truly an ending, nor is it a beginning, but a point in time with myriad possibilities ahead of it. Learn how we’ve travelled similar roads but taken our own paths.
Keynotes | Workshops | Talks |Speakers | Volunteers
2019 Co-Chairs
2019 Keynote Speakers
2019 Workshops
AI for IA (and UX and Content Strategy)
Speaker(s): Marianne Sweeny and Bram Wessel
Data Management for Content Designers
Speaker(s): Andy Fitzgerald
Designing and Building Taxonomies for the Real World
Speaker(s): Gary Carlson and Dana Bublitz
Designing Beyond Screens
Speaker(s): Samantha Starmer
Diversity and Inclusion in Information Architecture: The 7th Academics and Practitioners Roundtable
Speaker(s): Aaron Irizarry, Andrea Resmini, Sarah Rice, Stacy Merrill Surla, and Keith Instone
Diversity and Inclusion in Information Architecture: The 7th Academics and Practitioners Roundtable (Day 2)
Speaker(s): Aaron Irizarry, Andrea Resmini, Sarah Rice, Stacy Merrill Surla, and Keith Instone
Elements of Design Operations
Speaker(s): Dave Malouf
ImprovUX: Empathy, Understanding, and Creative Collaboration Through Improvisation
Speaker(s): Michael Gorgone
Information Architecture Essentials
Speaker(s): Jorge Arango
Mapping Service Ecosystems
Speaker(s): Cornelius Rachieru
Present Yourself: Learn to Craft a (Conference) Talk and Deliver with Confidence
Speaker(s): Danielle Barnes
Product Management for Information Architects
Speaker(s): Christian Crumlish
The Art of Conversation – Architecting Invisible Structures
Speaker(s): Dan Ramsden, Rob Scott, and Vicky Holland
The Delicate Art of Facilitation
Speaker(s): Duane Degler and Karen Bachmann
Understanding Context: A Radically Human-Centered Way to Design Anything
Speaker(s): Andrew Hinton
Usability Testing 101: Fast, Easy, and Fun!
Speaker(s): Laura Palmer
2019 Talks
“Good Guys” and “Bad Guys” – The Importance of Ontology in the Advancement of Science, Law, and Public Policy
Speaker(s): Frank Branch
+Mujeres en UX Community: The Design and Co-Creation Process of the First Community of Women Working in UX in Latin America
Speaker(s): Mariana Valenzuela, Liliana Reyes, and Carolina Sepúlveda
A Union of Xs – Uniting User Experience and Customer Experience
Speaker(s): Alesha Arp
Accessibility & Color: Addressing Color Blindness in the User Experience
Speaker(s): Dave Cooksey
Always Designing: From Designer to Design Leader
Speaker(s): Andy Vitale
Art Game: An Early Design from the Office of Charles & Ray Eames
Speaker(s): Jim Hoekema
Avoiding Vapor Research: How to Plan, Capture, and Share User Research Effectively
Speaker(s): Sean McKay
Beyond Human-Centered Design: Designing for Centaurs Instead
Speaker(s): Lindsay Ellerby
Boosting a Design Language with Real Language: Content Strategy in and for Design Systems
Speaker(s): Michael Haggerty-Villa
Bridging the Gap Between B2C and B2B
Speaker(s):
Citizen-Centric Information Architecture
Speaker(s): Alysson Franklin
Cliff Notes on my Pursuit of Reinvention – 11 Years in 20 Minutes
Speaker(s): Jai Dandekar
Confessions of an AR Impostor
Speaker(s): Whitney Breneisen
Conversations with Robots – Voice, Smart Agents, and the Case for Structured Content
Speaker(s): Andy Fitzgerald
Creating a Gateway for Purposeful Privacy Design
Speaker(s): Xinru Page, Pamela Wisniewski, and Jen Romano Bergstrom
Creating a Gateway for Purposeful Privacy Design
Speaker(s): Xinru Page, Pamela Wisniewski, and Jen Romano Bergstrom
Creating Inclusive Digital Spaces Through IA
Speaker(s): Sam Raddatz and Clair Rock
Data through Time and Space: A Case Study in Designing for Event-Based Linked-Data
Speaker(s): Kristen Carter
Designing Against Domestic Violence
Speaker(s): Eva PenzeyMoog
Designing AI for Humans
Speaker(s): Samantha Starmer
Designing for Neurodiversity – Accessibility for Alternative Cognitive Styles and Learning Disabilities
Speaker(s): Treyce Meredith and Devi Pellerin
Escaping Flatland – “The Spatial Turn” and Information Architecture
Speaker(s): Dan Klyn and Andrea Resmini
Evil by Design
Speaker(s): Kit Oliynyk
Five Ways to Perform Research in the Enterprise Without Talking to a Single User
Speaker(s): Patrick Neeman
From Information Architect to Head of Product: A Journey through Multiple Gateways
Speaker(s): Christian Crumlish
Gather Round: Sharing the Stories from UX Research
Speaker(s): Kyle Soucy
Gifts from Your Past Self – Turning Legacy Content Into a Chatbot
Speaker(s): Christine Leake
How Do I Know If I’m Doing Good? Practicing Ethical Design in a World of Systemic Complexity
Speaker(s): Dan Zollman
How to Start a Voice of the Customer Program (And Why You Should)
Speaker(s): Joshua DeLung and Vrinda Gupta
IAC19 Diversity and Inclusion Roundtable
Speaker(s): Michael Hardy and Jeffrey Ryan Pass
Inclusive UX Design: Past, Present & Future
Speaker(s): Kaleem Khan
Information Architecture for All the Senses
Speaker(s): Cassini Nazir
I’m a Taxonomist (and So Can You!): Vocabularies as Gateways
Speaker(s): Bob Kasenchak
Know your Gatekeepers – How to Sell Taxonomy as a Product
Speaker(s): Elizabeth Graefe and Matt Nicole
Lost in Translation: Finding Gateways Between Markets
Speaker(s): Alice Wallace and Tatjana Hocke-Mirzashvili
Making the Transition to UX Leadership
Speaker(s): Eddie Gomez and Lisa Goldberg
Moving Towards an Ethics Framework and Taxonomy for UX Design
Speaker(s): Chris Kiess
Navigating Challenges in IA People Management
Speaker(s): Carol Smith
Org Design is (Largely) an Information Architecture Challenge
Speaker(s): Peter Merholz
Organic Architecture for Immersive AR, VR, and Mixed Reality Design
Speaker(s): Jordan Higgins
Out of My Brain on the 5:15: Practical User Research for the Enterprise UXer
Speaker(s): Joe Sokohl
Personas Non Grata
Speaker(s): Kat King and Jackie Wolf
Psychology of Mindsets and Information Avoidance in Information Environments
Speaker(s): Corinne Novell
Quantifying Qualitative Decisions
Speaker(s): Lynn Boyden
Reframing “Selling” as “Problem Solving”: How to better sell the value of what you do
Speaker(s): Amanda Ruzin
Share Outs from the Diversity and Inclusion in Information Architecture Practitioners Roundtable
Speaker(s): Sarah Rice, Andrea Resmini, Stacy Merrill Surla, and Bern Irizarry
Shared Content in the Real World: Lessons from Georgia.gov
Speaker(s): Jeff Eaton
Stop Being a Designer: What We Can Learn from Comic Book Creation for Better Collaboration
Speaker(s): Troy Parke
Stop Evangelizing UX – and What to Do Instead
Speaker(s): Debbie Levitt
Strategic Alignment Through Design: Bringing Everyone Along For the Ride at Disney Parks
Speaker(s):
Systems Thinking as a Design Method: Or How I Learned to Stop Worrying and Embrace Complexity
Speaker(s): Emily Campbell
Telltale Techniques: Applying Storytelling to Enhance Information Architecture and UX
Speaker(s): Eric Chuk and Sara Hayden
There’s a Seat at the Table: Are You–and Your Organization–Ready for Design Transformation?
Speaker(s): Chris Avore
Using Navigation to Re-frame What’s Possible
Speaker(s): Anita Cheng
What We Talk About When We Talk About Navigation
Speaker(s): Andrew Hinton
“I’m Feeling Lucky:” Building Great Search Experiences for Today’s Users
Speaker(s): Daniel Newman
2019 Poster
7th Academics and Practitioners IA Roundtable and Make-a-Thon
Presenter(s): Bern Irizarry, Dan Zollman, Sarah Rice, Andrea Resmini, and Stacy Merrill Surla
A Scenario Creation Tool for Ethical Design (Ethics & IA V2.0)
Presenter(s): Jeffrey Ryan Pass and Stacy Merrill Surla
CO-oPS: Community Oversight for Privacy and Security
Presenter(s): Christy LaPerriere and Zaina Aljallad
How Information Architecture can help dissect the problem of innovation in large organisations
Presenter(s): Mathias Duell
I can’t live like this anymore: Redesigning knowledge management for the USA TODAY NETWORK’s product division
Presenter(s): Marianne Epstein
Onwards and upwards: Redesigning the Journal of IA
Presenter(s): Marc Guerreiro Augusto and Jonatan Masséus
SaveTheFood.com: A Case Study for Transitioning from Awareness- to Action-based Messaging, Content Strategy, and UX
Presenter(s): Rebecca Mir
Whisk-ontology: A Taxonomy for the Angel’s Share
Presenter(s): Bob Kasenchak, Ren Pope, and Nathan Rogers
2019 Speakers
2019 Poster Presenters
2019 Volunteers
The IA Conference has persisted for 20 years thanks to the efforts and dedication of this community’s volunteers. Our gratitude goes out to this year’s volunteers.
Student Volunteers
Thanks to our volunteers from the University of Central Florida:
Zaina Aljallad
Isaiah Morales
Andrew Talone
Christy Laperriere
