Pre-Conference WorkshopTopic(s): artificial intelligence, augmented/virtual/mixed reality, experience design, and voice
Thursday, March 14, 2019
9:00 AM–5:00 PM
We carry a screen with us at all times, yet technology is already moving beyond the screen. We must architect and design beyond screens to ensure we continue to serve in human centered ways, wherever, whenever and however interactions evolve. IA and Design leaders need to be at the forefront for the strategy for the intersection of people and technology, and we can be the leaders to take us beyond creating screen architectures and designs – instead driving towards truly holistic and integrated experiences that seamless connect to our whole lives.
In this workshop, I will provide ways for human centered designers to advocate for that involvement, and we will build a flexible foundation to allow our work to continually evolve across technologies vs. being tied to a particular channel or device.
We will use specific examples and hands on activities to learn tools and methodologies that can be used across stakeholders, functions and divisions in order to successfully become leaders in creating and supporting interactions beyond screens.
About the speaker(s)
Samantha Starmer is an experience design and strategy executive who has over 15 years of experience in leading large, customer experience and product innovation at companies such as Ralph Lauren, Sapient Razorfish, REI, Microsoft and Amazon. She is excited to be starting a new opportunity at Capital One. Throughout her career, Samantha has led human centered transformation efforts and has been responsible for the ideation, requirements, design and execution of new features and functionality that support seamless consumer experiences across all touchpoints of the customer journey.
Samantha’s passion is the intersection between humans and technology, and how to ideate, create and deliver holistic experiences across time and space, physical and digital. She has taught many graduate level courses focused on user experience design and information management at the University of Washington and Kent State University. Samantha has also been fortunate to present and teach workshops globally on digital product design, service design and other aspects of consumer experience.